Site Support

Extensive support infrastructure
Cedar Crosse Research Center utilizes cost effective research management systems to meet sponsor timelines. Given the expanding costs of drug development for sponsors and CROs, we have an extensive support infrastructure to provide high quality data, rapid feasibility responses and streamlined communication.
High Quality Data
Rapid Feasibility Responses
Streamlined Communication
Our site support includes:
- Onsite laboratory
- Onsite lab technician
- Onsite phlebotomist
- 24-hour call center
- Onsite nutritionist
- Onsite sleep study monitoring rooms
- Infusion room
- Digital patient engagement tools
- Dedicated marketing and patient recruitment systems

Additional Site Capabilities for Clinical Research Sites
Participant Management
- Access to a diverse and pre-qualified patient database
- Multilingual staff for diverse populations
- In-house patient recruitment team & tools (e.g., text/SMS platforms, CRM integration)
- On-site informed consent process (paper + eConsent)
Data & Technology
- CTMS – eReg and eSource digital platform
- Remote monitoring access (sponsor/CRO portal access points)
- 21 CFR Part 11 compliant systems (validated eSource, eReg, eSignatures)
- Real-time query resolution process
- Wi-Fi enabled for DCT/telehealth support
Regulatory & Compliance
- IRB submission and approval experience (central and local)
- Site trained in GCP certifications
- On-site regulatory manager
- Document control SOPs aligned with ICH GCP
- Internal audit readiness procedures
- Double-locked drug storage with temperature monitoring
- IATA for on site Lab processing requirements
- CLIA
- Internal QA
Facilities & Equipment
- Annual equipment calibration
- Vaccine/biologic refrigerator with continuous monitoring
- Biohood for Vaccine prep
- Crash cart and emergency response protocols
- Dedicated private exam rooms for participant visits
- On-site specimen processing room with biohazard compliance
- -80 freezer
- Centrifuge
Staffing & Expertise
- Board-certified Principal Investigator and Sub-Is
- BLS/ACLS-certified clinical team
- Phlebotomist on site
- Research assistants trained in AE/SAE documentation
- Medical assistants trained in vitals, ECGs, and lab processing
- Pharmacy tech on site
Specialized Procedures
- On-site ECG/EKG capability
- Pulmonary function testing (PFT)
- Glucose tolerance testing
- Cognitive function testing tools (e.g., MoCA, MMSE)
Remote & Decentralized Trial Support
- Hybrid and decentralized trial support (eConsent, ePRO, telehealth check-ins)
- Courier coordination for home health/lab kit shipping
- Mobile medical and home visit nurse network partnerships